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Borong
Borong is a Southeast Asian regional brand under Dropee (Malaysia), with a mission to expand market penetration into Indonesia. To achieve this goal, Borong needed a new brand identity that was more relevant to the characteristics, behaviors, and needs of Indonesian businesses without losing its credibility as a technology-based B2B SaaS platform.

Communic8 was entrusted with building the foundation of Borong's branding in Indonesia, from identity strategy and brand communications to campaign activations that explained the value of Borong's technology in a simple and applicable way to the target B2B audience.

Communic8 Deliverables:

Public Relations & Brand Communication Corporate Brand Guideline Video Branding Social Media Maintenance Website Maintenance Campaign Program Development
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Project Analysis

Borong's strategy focuses on brand localization, transforming the perception of Borong from a mere regional platform to a B2B solution that is "close" to Indonesian businesses. Communic8 designed a branding approach that emphasizes inclusivity, ease of access, and business relevance, ensuring that Borong's SaaS technology is understandable to businesses of all sizes, from MSMEs to enterprises.

Through a combination of educational content, branding videos, and integrated digital campaigns, Borong successfully built awareness and drove real action from its audience. Thematic campaign activation and cross-channel content distribution delivered significant results in terms of reach, engagement, and lead generation, while strengthening Borong's positioning as a business growth partner.

Challenges and Insight

Challenges: Borong's main challenge is building trust in the Indonesian market as a new brand with relatively complex technology. Furthermore, Borong needs to simplify its B2B SaaS messaging to make it easily understood by business owners with varying levels of digital literacy, while simultaneously creating strong differentiation amidst B2B platform competition.

Insight: A human-centric and education-based branding approach has proven effective in bridging technology with everyday business needs. Community-based and momentum-driven campaigns (#SemuaBisadiBorong, #BorongBizWeek) not only increase brand visibility but also drive active participation and measurable conversions.

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